Meet The
VetsDigital Team

Our team of in-house digital experts and veterinary professionals are here to help your veterinary business thrive with the latest solutions in digital marketing.

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“Our expertise and passion for animal welfare runs through everything we do.”

Our team combines hands on veterinary experience with digital expertise to deliver a wide variety of services including Website Design and Development, SEO, Social Media Management, Paid Advertising, Email Marketing, Veterinary Copywriting, Digital Marketing Campaigns, and a unique RVN Live Chat service.

We truly understand how to engage with pet owners online, so we can help your veterinary business grow using proven digital marketing techniques.

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Susie Samuel

Founder
MA VetMB MRCVS

Huw Aveston

Executive Chairman

Marcelo Alves

Managing Partner
MD MBA

Claire Simper

Director of Services
Dip. Dig.Marketing

I’ve spent over 15 years in the wonderful (sometimes weird!) veterinary world, starting in practice roles and eventually running digital campaigns for veterinary businesses. Alongside my passion for the industry, I’m a working mum, juggling the joys and challenges of family life with my career. This experience has taught me a lot about resilience, balance, and the importance of a strong support network, all values I bring into my work every day.

I’m truly passionate about animal welfare and love working with veterinary businesses and charities that make a difference. Through VetsDigital, my goal is simple: to help practices and businesses connect with their communities in a way that genuinely resonates. It’s all about building trust, supporting pet owners, and creating a positive impact for animals and the people who care for them.

Charlotte Fitzgerald

Senior Account Manager
RVN

David Harris

Head of Veterinary Content
BVSC PGCert VetEd FHEA MRCVS

I qualified as a vet from Bristol Vet School in 2005, and have since worked in farm animal, equine, and small animal practice, as well as pharmaceutical retail. I currently split my time between working for VetsDigital and two other veterinary IT companies, and teaching vet nurses and animal health students at Duchy and Bicton Colleges. I’m also one of the editors of the BSAVA Guide to the Use of Veterinary Medicines, an open-source text which is aimed at helping vets, nurses, and SQPs use medicines safely, legally, and effectively.

Outside of work, I live on the family smallholding on Dartmoor, with two Irish Setters, a pair of ferocious cats, chickens, horses and ponies, and a small flock of Castlemilk Moorit rare-breed sheep. I’m also churchwarden of my local church, a trustee of a compassionate neighbours charity, and I love studying archaeology and walking on the moor.

I’ve ended up in this career after a serious injury left me with limited mobility, but I discovered that I love teaching and helping people to understand complex concepts – whether that’s vet nurses learning about anaesthetic techniques, an animal health student learning about immunopathology, a vet refreshing their knowledge of the latest prescribing rules, or an animal owner learning a bit more about how to manage their pet’s arthritis!

Daniela Martins

Social Media and Content Manager
MSc DVM

I graduated from the University of Porto as a veterinary surgeon on 1st April 2014 (not a joke!).

When I was at vet school, I would always volunteer at local veterinary practices over the summer, learning from within the profession. After graduating, I worked as a vet in multiple clinical settings, from a one-vet practice to a three-branch clinic with out-of-hours care.

As I’ve always had multiple interests, after 4 years as a practicing vet, I decided to take a break from the clinic and pursued further training in a different field of veterinary medicine – food safety. However, I never got to work in the area, as the opportunity to join VetsDigital came along!

What I love most about working at VetsDigital is helping veterinary businesses overcome everyday challenges that keep them from focusing on doing what they love.

I’m mostly involved with content creation, and it’s through copywriting and editing that I channel my creativity and veterinary knowledge to achieve this goal, together with the work of our dedicated team. As for hobbies, what I enjoy the most are the little things in life – spending time with loved ones (including my 2 black cats and Sushi the goldfish), eating a nice meal, coffee, learning, reading a good book, watching a TV show, and being out in nature.

Sirena Brown

Live Chat & Community Manager
RVN BSc (Hons)

As a Veterinary Nurse, animal wellness and welfare is at the heart of my profession. With many pet owners turning to digital media for advice, working with VetsDigital is the perfect opportunity for me to make a difference to pet owners and pets by providing professional advice from a qualified source in real time. Working for VetsDigital helps to bring together pet owners and vets who all have the same goal in mind – improving or mainlining their pets health.

Julie Williams

Veterinary Content Coordinator

I joined VetsDigital before it was VetsDigital!

From initially bringing my organisational skills to a very small VetHelpDirect in 2009, my role and skills have grown and diversified with the company. Nowadays, I’m responsible for commissioning and checking content for websites and socials, alongside writing, designing, building and monitoring Meta ads for our clients.

I’ve stayed so long because it’s a great industry to be in, where our work educates pet owners, takes the pressure off veterinary staff, and ultimately helps improve animal welfare. The team at VetsDigital is fantastic too, I can’t imagine a better place to work!

I am servant to 2 cats, both aged 10. They are brother and sister but have very different characters – one is quite sedentary with occasional bursts of energy, while the other is very clever and cheeky!

I sing in a rock band, enjoy crocheting and teaching people to crochet, and I like cooking and baking too. Getting out into nature for a walk is essential every now and again, whether that’s in woodland, by the coast, or along a river – I find it a great way to escape and feel calmer, when life gets too busy.

Chris Ransley

SEO Manager

Sophie Hurst

Social Media Manager
BA (Hons) Marketing

I graduated from the University of Winchester in 2017 with a degree in Marketing, and I joined VetsDigital in 2019. Working here has been an incredible journey, giving me the opportunity to pursue my passion for digital marketing while being part of a fantastic, supportive, and creative team. I love the collaborative environment and the positive impact we have on veterinary practices and their clients.

Outside of work, I enjoy spending time with my wonderful husband and son—we always find ways to have fun and share lots of laughs. I’m a big fan of going for walks while listening to podcasts or audiobooks, and over the past few years, I’ve been exploring and developing my photography skills.

Inês Rodrigues

Social Media and Content Manager
MSc DVM

I graduated from the University of Lisbon with a Master’s degree in Veterinary Medicine in 2021 and a Master’s degree in Marine Biology and Conservation in 2017.

My Master’s thesis for veterinary medicine focused on the mental health of veterinary medical students. I published a scientific article about it and am currently in the process of publishing a second one.

I joined VetsDigital as a copywriter and social media manager in early 2022. Working at VetsDigital has given me the opportunity to develop my skills in social media marketing and writing veterinary content for an audience of pet owners and other veterinary professionals. Outside of work, I enjoy travelling to see wildlife, reading, writing and spending time with my four cats, who I named Petra, Lila, Darkie and Mercedes (because she was found in a Mercedes!).

Joana Correia

Veterinary Communication & Client Support
MSc DVM

I graduated with a Master’s in Veterinary Medicine in 2015 from the University of Porto in Portugal, having written my thesis on infectious diseases in large ungulates of the Greater Yellowstone area (USA). After that, I volunteered for 4 months with the behaviour team for the Iberian lynx recovery project in early 2016, where I helped monitor the development of young cubs and overall health of the adults.

I’m one of the vets on the content team, having joined in late 2016, and I am most in my element in tough writing challenges. Working at VetsDigital allows me to focus my creative energy and problem-solving skills to provide the best content solutions to vets plus helping pet owners have reliable and interesting information on animal care.

When I’m not wearing my writing scrubs, I enjoy weightlifting, creative writing, doing art with my friends and talking at length about how much of a handsome little boy Pal, my cat, is. (He is, indeed, quite handsome)

Jack Millard

Website Designer

Hi, I’m Jack. With over 20 years of experience in web design, I have a deep passion for creating visually stunning and user-friendly websites. My journey in design has been fuelled by a love for aesthetics, functionality, and innovation.

When I’m not designing, you’ll find me spending time with Benny, my Welsh Border Collie mix, or in the garage tinkering with vintage motorcycles and machinery. For me, creativity extends beyond the screen into every aspect of life.

Sarah Stewart

Veterinary Account Manager
RVN

I have been working at VetsDigital since November 2021 following my 16-year career as a Veterinary Nurse.

From working in small animal first opinion practices to university hospitals and private referral centres, I have gained invaluable experience and insight into the veterinary world.

I love all aspects of my work at VetsDigital, but particularly assisting start-up independents with their branding, new website design and marketing strategies.

I enjoy spending my spare time horseriding, or exploring the Cotswolds alongside my husband and Bernese Mountain Dog. If we happen to “stumble” across an old pub with an open fire, great wine and a roast then that’s always a win!

Charlie Fisher

Veterinary Account Manager
RVN

I have been a qualified RVN for over ten years and in the veterinary industry for fifteen, recently branching into non-clinical work, article writing as well as content creation for the veterinary industry before starting with VetsDigital. I love the feeling of being able to promote veterinary practices and showcase the talent so often present within a clinical team. Working with VetsDigital has enabled me to feel part of something bigger than a singular practice. My wife and I have two daughters aged five and under, who keep me busy. When I’m not with them, I’m walking my dogs on the beach, reading, writing or playing football for my local women’s recreational team.

Atilio Viale

Communication & Graphic Designer

I’m a graphic designer, and I’ve been working in this role with the company for 1 year. I’m a positive and cheerful person, always willing to help where needed. I enjoy working here because of the great team environment – we all get along well, collaborate seamlessly, and the remote setup allows for flexibility while still feeling connected to the company’s mission and goals.

Ângela Fernandes

Communication & Graphic Designer
MDes

I had the wonderful opportunity to join this team right after completing my Master’s in Communication Design in 2022.

I’m a creative individual with a deep passion for animation, films, and travel. Exploring new places and immersing myself in different cultures sparks my imagination and inspires unique solutions for projects.

Design has grown into one of my greatest passions, but my love for animals has always been part of who I am.

Natalia Sáenz

Business Development Manager PT & ES
MSc DVM

DVM with more than 5 years of experience in the diagnostic field. I started working in veterinary hospitals internationally, mostly in internal medicine and ICU. In the last few years, I developed more into veterinary diagnostic devices, veterinary training and diagnostic veterinary support. I chose Vetsdigital as the next step in my career because I want to support veterinarians to develop their businesses in the best possible way.

Marinaldo Santos Junior

Developer

Judith Gover

Client Success Administrator

I started at VetsDigital in September 2023 as Client Success Administrator and was very fortunate to be offered this part time position just as I was thinking of going into early retirement, being a lady of a certain age! Working from home is ideal for me after years and years getting stuck on the notorious M27, often daily, on my commute to my previous job.

I am a wife of 42yrs to my hubby, Des, also a mum of three grown-up children and grandma to two beautiful grandchildren.
I have always been a lover of all animals, having grown up with dogs, rabbits, budgies and a tortoise in my childhood. And yes, I was that child that kept all sorts of bugs in a jam jar with a hole in its lid in my bedroom!

Kaya Hawrylak

Live Chat Agent
RVN

I’m Kaya, and I’m passionate about supporting veterinary teams in delivering exceptional care to clients and their pets. At VetsDigital, I work as a LiveChat agent, assisting practices by providing instant support to pet owners and ensuring that no question goes unanswered. With a background in veterinary nursing, I understand the value of clear communication and empathy when it comes to client interactions. I also help practices with social media management, making sure their online presence reflects the amazing work they do every day.

Rachael McCooey

Live Chat Agent
RVN

Vicki Finlow

Live Chat Agent
RVN

Eve Loftus

Live Chat Agent
RVN

Donna Fisher

Live Chat Agent
RVN

WHAT WE DO

Digital Marketing for Vet Practices

For Pharmaceutical Companies

For Industry Suppliers & Veterinary Innovators

WHAT WE DO

Veterinary Industry Copywriting

Boost Your Health Plan

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WHY US

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Meet The Team

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WEBSITES

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Meet The VetsDigital Team

“Our expertise and passion for animal welfare runs through everything we do.”

Susie Samuel

Huw Aveston

Marcelo Alves

Claire Simper

Charlotte Fitzgerald

David Harris

Daniela Martins

Sirena Brown

Julie Williams

Chris Ransley

Sophie Hurst

Inês Rodrigues

Joana Correia

Jack Millard

Sarah Stewart

Charlie Fisher

Atilio Viale

Ângela Fernandes

Natalia Sáenz

Marinaldo Santos Junior

Judith Gover

Kaya Hawrylak

Rachael McCooey

Vicki Finlow

Eve Loftus

Donna Fisher

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Digital Marketing for
Vet Practices

For Industry Suppliers
& Veterinary Innovators

Boost Your
Health Plan

Meet The
VetsDigital Team